Individuals with Disabilities May Not be Benefiting from WIA Services
A General Accountability Office (GAO) report has found that although the U.S. Department of Labor has developed specific regulations requiring that people with disabilities have equal opportunity to participate in the programs and services offered in the Workforce Investment Act (WIA) One-Stop system, efforts to date may not be sufficient to ensure that result.
The GAO Report, Workforce Investment Act: Labor Has Taken Several Actions to Facilitate Access to One-Stops for Persons with Disabilities, But These Efforts May Not Be Sufficien t (GAO 05-54) was released in December, 2004 and examined activities at 18 local areas and their One-Stops.
The WIA, enacted in 1998, unifies previously fragmented employment and training programs and creates a more comprehensive workforce investment system by bringing together federally funded programs into a single service delivery system--the One-Stop Career Center System. WIA requires about 17 programs to provide services through the One-Stop system, including the Department of Education's Vocational Rehabilitation (VR) program, which provides services to eligible individuals with disabilities. The Department of Labor is responsible for providing general leadership and guidance to the One-Stop system. Section 188 of WIA prohibits discrimination based on disability in programs funded or otherwise financially assisted under WIA.
One-Stops have established various relationships to provide services to persons with disabilities. The collaboration between One-Stops and state vocational rehabilitation (VR) programs varied, as did the extent to which the One-Stops have formed relationships with disability-related service providers other than VR. A few local areas and One-Stops primarily formed partnerships with VR, while others also had relationships with community-based disability organizations.
GAO found that officials in most sites were working to implement architectural access requirements. They found that the local areas and One-Stops visited varied in the degree to which they had addressed other concerns relating to access for people with disabilities.
GAO recommended that to improve comprehensive access for persons with disabilities, the Department of Labor’s Employment and Training Administration, Civil Rights Center, and Office of Disability Employment Policy develop and implement a long-term plan for ensuring that the One-Stop system complies with comprehensive access requirements.
The report is available at http://ww.gao.gov/cgi-bin/getrpt?GAO-05-54.