Competency Area VII: Relationships with Employers & Between Employer and Employee

VII.1 Ability to develop relationships with employers

Learning Objectives

• VII.1.1 Facilitate and support collaborative relationships with employers

Selected Activities

• Contact selected employers and conduct informational interviews
• List and describe existing programs, activities, and resources
• Take the Career Circuit A. Building Relationships/Developing Community Support tutorial

Demonstration of Learning - Show What You Know!

• Describe a plan or program with possibilities to develop relationships with local employers

Resources Developed by NCWD/Youth and Partners

• Luecking, R.G., Fabian, E.S., and Tilson, G.P. (2004). Working Relationships: Creating Career Opportunities for jobseekers with disabilities through employer partnerships. Baltimore: Paul H. Brookes.
• National Collaborative on Workforce and Disability for Youth (2005). Strategies for Youth Workforce Programs to Become Employer-Friendly Intermediaries.
• National Collaborative on Workforce and Disability for Youth (2004). Disability Inquiries in the Workforce Development System.
• National Youth Employment Coalition (n.d.). PEPNet Online Index to Quality Practices, 3.4 (working).

Other Resources

• Knobloch-Fedders, L. (2003). Conflict Resolution Strategies .
• Rattray, D. (n.d.). Conflict Resolution Tutorial.

return to top

VII.2 Ability to communicate effectively with employers

Learning Objectives

• VII.1.2 Facilitate and support effective communications with employers using business language

Selected Activities

• Interview selected employers to find out the top five characteristics they want in an employee
• Create materials emphasizing how existing programs, activities, and resources develop these characteristics in youth

Demonstration of Learning - Show What You Know!

• Create well prepared communication and correspondence (flyers, brochure, letters) that communicate to employers in their language

Resources Developed by NCWD/Youth and Partners

• Luecking, R.G., Fabian, E.S., and Tilson, G.P. (2004). Working Relationships: Creating Career Opportunities for jobseekers with disabilities through employer partnerships. Baltimore: Paul H. Brookes.
• National Collaborative on Workforce and Disability for Youth (2005). Strategies for Youth Workforce Programs to Become Employer-Friendly Intermediaries
• National Collaborative on Workforce and Disability for Youth (2004). Disability Inquiries in the Workforce Development System.
• National Youth Employment Coalition (n.d.). PEPNet Online Index to Quality Practices, 3.4 (working).

Other Resources

• Knobloch-Fedders, L. (2003). Conflict Resolution Strategies .
• Rattray, D. (n.d.). Conflict Resolution Tutorial.

return to top

VII.3 Ability to organize necessary supports for the employer and the youth in ways that meet both the needs of both

Learning Objectives

• VII.3.1 Model routine, intentional, and effective communication and conflict resolution strategies

Selected Activities

• Identify a scenario in which an employer and youth might have a misunderstanding; state how you would mediate the situation, citing resources that back up your choice
• Explore the Civil Air Patrol (CAP) Professional Development Course - Conflict Resolution Sections I and II (currently under revision)

Demonstration of Learning - Show What You Know!

• Successful management of an employer-youth placement relationship

Resources Developed by NCWD/Youth and Partners

• Luecking, R.G., Fabian, E.S., and Tilson, G.P. (2004). Working Relationships: Creating Career Opportunities for jobseekers with disabilities through employer partnerships. Baltimore: Paul H. Brookes.
• National Collaborative on Workforce and Disability for Youth (2005). Strategies for Youth Workforce Programs to Become Employer-Friendly Intermediaries.
• National Collaborative on Workforce and Disability for Youth (2004). Disability Inquiries in the Workforce Development System.
• National Youth Employment Coalition (n.d.). PEPNet Online Index to Quality Practices, 3.4 (working).

Other Resources

• Knobloch-Fedders, L. (2003). Conflict Resolution Strategies .
• Rattray, D. (n.d.). Conflict Resolution Tutorial.

return to top

VII.4 Ability to engage employers in program design and delivery

Learning Objectives

• VII.4.1 Facilitate and support engagement of employers in program design and delivery

Selected Activities

• Solicit employer input on existing program materials and procedures
• Take the Career Circuit A. Building Relationships/Developing Community Support tutorial

Demonstration of Learning - Show What You Know!

• Describe a plan or program possibilities to engage local employers in youth program design and delivery
• Help your program establish an employer advisory group

Resources Developed by NCWD/Youth and Partners

• Luecking, R.G., Fabian, E.S., and Tilson, G.P. (2004). Working Relationships: Creating Career Opportunities for jobseekers with disabilities through employer partnerships. Baltimore: Paul H. Brookes.
• National Collaborative on Workforce and Disability for Youth (n.d.). Project SEARCH.
• National Collaborative on Workforce and Disability for Youth (2005). Strategies for Youth Workforce Programs to Become Employer-Friendly Intermediaries.
• National Youth Employment Coalition (n.d.). PEPNet Online Index to Quality Practices, 3.4 (working).

Other Resources

• Knobloch-Fedders, L. (2003). Conflict Resolution Strategies .
• Rattray, D. (n.d.). Conflict Resolution Tutorial.

return to top

VII.5 Ability to train employers in how to work with and support young people

Learning Objectives

• VII.5.1 Provide for and ensure proper training for employers in how to work with and support young people

Selected Activities

• Develop an employers needs assessment survey
• Prepare a list of responses to common employer misperceptions related to youth in the workplace

Demonstration of Learning - Show What You Know!

• Develop several program possibilities for local employers in how to work with and support young people based on needs assessment feedback

Resources Developed by NCWD/Youth and Partners

• Gramlich, M. (1999). Workplace mentoring: A guide for employers to support student workers. (Available from TransCen, Inc.)
• Luecking, R.G., Fabian, E.S., and Tilson, G.P. (2004). Working Relationships: Creating Career Opportunities for jobseekers with disabilities through employer partnerships. Baltimore: Paul H. Brookes.
• National Collaborative on Workforce and Disability for Youth (2005). Strategies for Youth Workforce Programs to Become Employer-Friendly Intermediaries.
• National Collaborative on Workforce and Disability for Youth (2004). Disability Inquiries in the Workforce Development System.
• National Collaborative on Workforce and Disability for Youth (n.d.). Project SEARCH.
• National Youth Employment Coalition (n.d.). PEPNet Online Index to Quality Practices, 3.4 (working).

Other Resources

• Knobloch-Fedders, L. (2003). Conflict Resolution Strategies .
• Rattray, D. (n.d.). Conflict Resolution Tutorial.

return to top

Resources Developed by NCWD/Youth and Partners

• Hernandez, B., Keys, C., & Balcazar, F. (2000). Employer attitudes toward workers with disabilities and their ADA employment rights: A literature review - Americans with Disabilities Act.
• Luecking, R.G., Fabian, E.S., and Tilson, G.P. (2004). Working Relationships: Creating Career Opportunities for job seekers with disabilities through employer partnerships. Baltimore: Paul H. Brookes.
• National Collaborative on Workforce and Disability for Youth (n.d.). Project SEARCH.
• National Collaborative on Workforce and Disability for Youth (2005). Strategies for Youth Workforce Programs to Become Employer-Friendly Intermediaries.
• National Collaborative on Workforce and Disability for Youth (2004). Disability Inquiries in the Workforce Development System.

Other Resources

• The Job Accommodation Network (JAN).
• Knobloch-Fedders, L. (2003). Conflict Resolution Strategies .
• Rattray, D. (n.d.). Conflict Resolution Tutorial.
• WorkSupport.com.

return to top

Home | About Us | Resources & Publications | Pro-Bank | FAQ | Accessibility Statement | Privacy & Security Policy | Links Policy
© 2002–2008 NCWD/Youth	Page updated 19 May, 2008
NCWD/Youth | c/o Institute for Educational Leadership 4455 Connecticut Avenue NW, Suite 310 | Washington, DC 20008 Telephone: 1-877-871-0744 (Toll Free) TTY: 877-871-0665 (Toll Free)