The KSA Study Guide

Building Youth Service Professional Staff Competencies

The Knowledge, Skills, & Abilities (KSA) Study Guide is a professional development tool created to help individuals, organizations, and systems build the competencies of youth service professionals, those professionals who work directly with youth in the workforce development arena. The KSA Study Guide is organized by the 10 KSA Competency Areas for youth service professionals (click here to see a chart of the 10 KSA Competency Areas). The competencies listed within each competency area include the KSAs needed to serve all youth effectively, as well as the additional KSAs needed to serve youth with disabilities effectively (identified with a “D”). This study guide includes competency-specific learning objectives, selected activities, demonstrations of learning, and resources for each of the competencies identified in all 10 Competency Areas. The KSA Study Guide can be used to: assess youth service professionals’ competencies – recognizing areas of strength and identifying areas for improvement; plan a professional development program or system – creating a list of desired competencies and a training opportunities calendar; or to discover new professional development strategies and resources. Select a competency area below to get started or go to the bottom of the page to see the entire list of competencies and study guide.

We would like to hear how you are using the KSAs as part of your professional development efforts. Also, if you know of any additional resources that should be included in this study guide, please let us know.

The Ten Competency Areas

  1. Knowledge of Field
  2. Communication with Youth
  3. Assessment and Individualized Planning
  4. Relationship to Family and Community
  5. Workforce Preparation
  6. Career Exploration
  7. Relationships with Employers & Between Employer and Employee
  8. Connection to Resources
  9. Program Design and Delivery
  10. Administrative Skills

Click here for the complete Study Guide containing all ten competency areas on one page.

Click here for a complete chart of all ten competency areas.

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