Performance Measurement In The New Workforce Development Environment: A Background Paper

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This Policy Brief offers a simple primer for the dialogue based on a review of the literature; that is, it is a descriptive background paper about WIA’s performance measurement requirements, including those of the mandated partners.  The paper is organized to offer a common understanding of key terminology and then briefly describes the history of performance accountability in the workforce development system beginning with the Government Performance and Results Act through the current push toward common measures across programs.

Performance Measurement Key Terminology

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Oftentimes, the words, performance measures, performance standards and performance indicators are used interchangeably and incorrectly.  This short paper discusses the correct uses of key terminology.