Terms in Definitions » M


  • Marketing
    A set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders (American Marketing Association, n.d.).
  • Mediation
    A process in which a neutral third-party assists in resolving a dispute between two or more other parties. It is a non-adversarial approach to conflict resolution. The role of the mediator is to facilitate communication between the parties, assist them in focusing on the real issues of the dispute, and generate options that meet the interests or needs of all in an effort to resolve the conflict.
  • Medicaid
    The United States health program for individuals and families with low incomes and resources. It is an entitlement program that is jointly funded by the states and federal government, and is managed by the states. Among the groups of people served by Medicaid are eligible low-income parents, children, seniors, and people with disabilities.
  • Medical Home
    This is not a building, house, or hospital, but a team approach to providing health care. The basic premise of the concept is that care managed and coordinated by a personal physician in collaboration with the patient or family members of children and youth with special health care needs will lead to better outcomes. The medical home maintains a centralized record of all health related services to promote continuity of care, and coordinates care amongst team members, including the patient, family members, primary health care practitioners, specialist, community programs, and insurance.
  • Medicare
    A social insurance program administered by the United States government, providing health insurance coverage to people who are aged 65 and over, or who meet other special criteria.
  • Medication Treatment
    Refers to the use of drugs to treat a range of emotional, behavioral, and mental disorders in children. Mental health experts recommend the following: (1) A comprehensive evaluation by a qualified mental health professional with expertise in diagnosing and treating children and youth should be conducted prior to initiating treatment; and (2) This treatment should be part of an integrated and comprehensive treatment plan (which might include behavior management techniques or behavioral rehabilitation services) developed cooperatively with the youth and family.
  • Memorandum of Understanding (MOU)
    A written document detailing the work and fiscal responsibilities of participating parties. Such documents may also be referred to as Service, Resource Sharing, or Governance Agreements. These agreements include details regarding who is providing what services, how much they will cost, who is paying for them, where they will be delivered, and additional information as needed.
  • Mental Health
    Describes an appropriate balance between the individual, their social group, and the larger environment. These three components combine to promote psychological and social harmony, a sense of well being, self-actualization, and environmental mastery.
  • Mentoring
    A trusting relationship, formalized into a program of structured activities, which brings young people together with caring individuals who offer guidance, support, and encouragement aimed at developing the competence and character of the mentee. Types of mentoring include: A) E-mentoring - A contemporary model commonly used in schools in which one (or more) youth is matched with a mentor. The youth and mentor regularly exchange e-mail messages for a designated prolonged period of time. In ideal circumstances, e-mentoring includes occasional face-to-face meetings to provide a more personal connection. In many instances, a program coordinator (often a teacher) will monitor all correspondence and meetings. B) Formal Mentoring - A common practice that involves assigning mentors to pair with protégés where individuals must strive to get to know each other over time. C) Group Mentoring - This form of mentoring matches one or more adults with a group of youth in a structured setting. This could include an individual or group of adult volunteers working with several youth in a school or a faith-based program, or a group of employees from one company working with students from a local school in a work-based mentoring program. D) Informal Mentoring - involves relationships that develop between individuals at different levels of the organization's seniority structure because of mutual identification and interpersonal comfort. E) Peer Mentoring - A mentoring model in which peers from a shared or similar developmental stage provide support and advice to mentees. Peers can be close in age or farther apart, depending on the circumstances. F) Reverse Mentoring - once referred exclusively to a relationship where a younger person acted as a mentor to an older individual. Today, the term has broadened to include peer-to-peer and cross-generational relationships which are developed to gain technical expertise and a different perspective. G) Traditional One-to-One Mentoring Program - A model of mentoring in which one adult is paired with one young person. Typically, there will be an extensive matching process to ensure a strong relationship, and it is expected that the commitment will be for one year or longer.
  • Microenterprise
    A microenterprise is a business with five or fewer employees, which requires $35,000 or less in start-up capital, and which does not have access to the traditional commercial banking sector.
  • Mobility
    Refers to the capability of moving efficiently from place to place.
  • Modification
    An alteration in an object, environment, or activity that results in increased usability. The making of a limited change in something; the result of such a change.
  • Multiple Intelligences
    Different ways of demonstrating intelligence include: Visual/Spatial Intelligence, Verbal/Linguistic Intelligence, Logical/Mathematical Intelligence, Bodily/Kinesthetic Intelligence, Musical/Rhythmic Intelligence, Interpersonal Intelligence, and Intrapersonal Intelligence

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