Performance Measures - Adjustment And Incentives

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This paper reviews what we know about performance measures and their effects and highlights key issues and approaches for addressing adjustments to them. It is intended for a broad audience of policymakers and program administrators responsible for such programs as education, ranging from public (K-12) and adult education, to career and technical education, workforce development, and vocational rehabilitation. Thus, it encompasses a wide swath of publicly funded interventions designed to help hard-to-serve adults and youth, regardless of their background or characteristics, succeed in society and in the labor market. The paper concludes that programs would benefit considerably from adopting mechanisms for adjusting performance and providing incentives to encourage services to disadvantaged adults and youth and other hard-to-serve target populations.

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